FAQs
How long does delivery take?
Delivery time varies depending on the product, supplier, partner warehouse and your location. Each product has an estimated delivery time displayed on the product page. This can be found below the pricing section as well as in the 'Postage and payments' section.
How much will BEDCENTER charge for delivery?
Most items are delivered with FREE SHIPPING. If there are shipping charges, they will be automatically calculated at the checkout page.
Can I pick up an item from BEDCENTER warehouse?
We do not have a pickup option available as our items are either shipped directly from our suppliers' or from our warehouse where we cannot allow public access for safety and security reasons.
Does BEDCENTER have a store where I can view the product?
Unfortunately, we do not have a store where you can view our products. As a purely online retailer, we only sell online!
How do I change my shipping address after my order has been placed?
Simply e-mail at info@bed-center.com or message us using a messenger feature.
How will I know if my order has been shipped?
As soon as your order has left our warehouse you will receive a notification which will be sent to the email address that you used to register during checkout. You can always message us or email us to find out more info about your order.
Can I purchase multiple items in one order?
If you would like to purchase multiple items from us, just add the desired items to the cart. Once you are on the cart page click on 'Continue shopping' which will take you back to the page you started from, where you can keep on browsing. Please bear in mind that you may receive multiple deliveries in this case.
How do I return my purchase?
Should you change your mind about a purchase you can return the item within 14 days of having received it and we will give you a full refund on the item value. We will require the item to be unused and in its original packaging for these returns.
Contact us via email or messenger and we'll gladly help to book your return.
What is the return notice period?
BEDCENTER provides its customers with a 14 days notice period for returns.
What payment types do you accept?
Please check at the check out page to see accepted payment methods.